More than 80 percent of the customer service surveys filled out at Georgia Perimeter College during spring semester rated GPC as “excellent” in service.

Fran Mohr, director of GPC’s Office of Customer Service, tallied up the results of 230 surveys received during that period. She reported that “excellent” responses were up by about 6 percentage points over fall 2013 semester.

Survey respondents rated GPC employees they interacted with on the attributes of courtesy, knowledge and friendliness and whether the employees listened attentively and addressed questions and concerns.

There was also a place for written-in comments. One student praised his professor: “She helped me through a tough moment when I almost quit. But she talked me off the edge and back into the classroom. I appreciate her patient, kind spirit. She is awesome! Thank you!”